CRM Coordinator in San Diego, California

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Raso Solutions

CRM Coordinator in San Diego, California San Diego California

CRM Coordinator in San Diego, California
One of our TRUSTED clients is looking for a motivated and well-spoken Executive CRM Coordinator to join their customer-focused team. If you have strong technical, analytical, and organizational skills with the ability to solve problems, have a passion for driving customer satisfaction, have frequent interactions with customers, and provide customized solutions, this is the right job for you!
Salary: $50,000.00 – $60,000.00 / year (depending on experience)
Shift: 8:00 AM to 5:00 PM
Work Schedule: Monday to Friday
  • Collaborate and work closely with Sales and Marketing leadership to ensure the success of sales and marketing goals.
  • Work with internal teams to plan, manage, and maintain internal monthly sales targets and production schedules.
  • Coordinates with top-level management of sales order-driven projects to meet engineering and shipping deadlines.
  • Enhance and refine the customer communication process to achieve optimum product support and customer skills.
  • Understand and communicate technical requirements to both customers and the internal team.
  • Identify, make recommendations, and implement improvements in all areas of the customer process to achieve efficiency and productivity.
  • Identify customer use cases and suggest products to help customers achieve their use case goals.
  • Utilize customer feedback to suggest new ideas about new features or products.
  • Research and discover methods to increase customer engagement.
  • Track and report bookings, billings, and backlog targets set by the company and communicate the status of sales targets to both the Sales Team and Upper Management.
  • Ensure sales, finance, engineering, production, and legal policies and procedures are met.
  • Responsible for all Sales administration processes via the use of CRM, MRP/ERP software, and other sales software.
  • High School Diploma or GED.
  • Technical Trade School is a plus.
  • Experience as a customer service provider.
  • Experience as a CRM Coordinator or any Sales related work is preferred.
  • Experience or background in the military, law enforcement, and aerospace is preferred.
  • Experience in RF Microwave and Electronics is a plus.
  • Understanding of customer administration process is a plus.
  • Able to work in a fast-paced environment.
  • Solid computer skills (e.g. Microsoft Office software) and ability to learn different types of sales software.
  • Excellent verbal and written communication skills.
  • Excellent analytical and organizational skills.
  • Excellent interpersonal skills and team management skills.
  • Optimal customer management skills and problem-solving skills.
  • Strong mathematical skills and a sense of urgency.
  • Technically and mechanically inclined.
  • Background check and drug screen before the start date.
Raso360 is changing the landscape of recruiting by changing the intention. We aim to build long-lasting relationships with job seekers and provide endless opportunities to people like you. We believe in the 6Cs: Communication, Candor, Customers, Creativity, Community, and Congratulations!

If this job sounds like an ideal opportunity for you, please do not hesitate to apply. Let’s connect!

Tagged as: CRM Coordinator in San Diego, California