Field Service Engineer – North Carolina


Raso Solutions

Field Service Engineer – North Carolina North Carolina North Carolina

Field Service Engineer – North Carolina

Salary Range: $75,000 – $100,000


  • Installation, alignment, and maintenance of lasers, resistance welders, and workstations equipped with PLCs and motion control hardware and software.
  • Modification of PLC and motion control programs as needed.
  • Conducting training sessions for customers on product usage and maintenance.
  • Addressing telephone inquiries related to product operation, upkeep, and applications.
  • Compilation of field visit reports and customer inquiry summaries.
  • Collaborating with customers and other visitors on in-house applications development.
  • Undertaking additional assignments and projects as delegated by client. management.

Education, Experience, & Skills:

  • Bachelor’s degree in engineering, materials, physics, chemistry, or a relevant field.
  • Strong verbal and written communication skills for effective customer interactions.
  • Proficiency in electrical and mechanical troubleshooting.
  • Aptitude for logical analysis of technical issues as described by customers.
  • Competence in PC computer operations, including Microsoft Office applications.
  • Capability to lift and carry objects weighing up to 50 pounds.
  • Willingness to travel extensively by air and car (over 75% of the time).
  • Ability to coordinate work and appointments with headquarters to ensure customer satisfaction.


  • Background or experience in manufacturing, lasers, materials processing, and/or resistance welding.
  • Proficiency in reading, writing, and speaking Japanese.


  • Experience in industrial control equipment maintenance is preferred.
  • Exceptional computer literacy.
  • Previous computer programming experience, with a preference for industrial control equipment expertise.
  • Customer service or field engineering experience is advantageous.
  • Familiarity with motion control, including M and G codes, is preferred.
  • Willingness and ability to learn and interpret ladder logic.
  • Previous experience in training customers on capital equipment is a plus.
  • Availability for domestic and international travel on short notice.
  • Possession of a valid US Passport is required.

Raso360 is a leader in technology placement. We are changing the landscape of recruiting by changing the intention. We aim to build long-lasting relationships with job seekers and provide endless opportunities to people like you. We believe in the 6Cs: Communication, Candor, Customers, Creativity, Community, and Congratulations!

If this job sounds like the right opportunity for you, we would love to hear from you! Or email at

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