Raso Solutions
Senior ServiceNow Administrator in Taguig City, Philippines Taguig City Philippines
Senior ServiceNow Administrator in Taguig City, Philippines
Raso360 has an AMAZING opportunity to work as a Senior ServiceNow Administrator for one of our TRUSTED clients! This is an incredible opportunity to grow with a stable company.
Immediate openings, APPLY TODAY!
Pay: TBD
Shift: 8:00 AM to 5:00 PM PST
Work Schedule: Mondays to Fridays
Senior ServiceNow Administrator Responsibilities
Responsibilities:
- Incident Management for SNOW (tickets assigned to ServiceNow tools technical team.)
- Service requests for SNOW (tickets assigned to ServiceNow tools technical team.)
- Minor Enhancements to the ServiceNow tool.
- User Administration and Service Catalog Item Development.
- Primary responsibility is the IT ServiceNow configuration, however, the HR and Facilities ServiceNow Instances will be supported as well.
- ITIL User Query Resolution.
- Reports and dashboard design.
- Performing root cause analysis for recurring issues and fixing source problems.
- Deploying enhancements/bug fixes in non-production and production instances.
Requirements:
- Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields.
- At least five (5) years of relevant work experience in a multinational and/or fast-paced environment.
- Excellent verbal and written communication skills.
- Excellent analytical skills.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers and/or other employees of the organization.
Raso360 is a leader in technology placement. We are changing the landscape of recruiting by changing the intention. We aim to build long-lasting relationships with job seekers and provide endless opportunities to people like you. We believe in the 6Cs: Communication, Candor, Customers, Creativity, Community, and Congratulations!
If this job sounds like the right opportunity for you, we would love to hear from you!
Please upload your resume on this page.